Remote Support

Remote Support

Using TeamViewer, we can remotely control any PC, anywhere on the Internet. No installation is required, just run the simple and small module on your pc and tell us your unique ID and password. The session is totally secure and you're in control - we can't connect without your permission!

Launch TeamViewer

Launch TeamViewer

To enable us to remotely support your computer, click on the button below to Launch TeamViewer. This simple and small module runs immediately without installation and does not require administrative rights.




Encryption

Encryption

TeamViewer includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards.

The key exchange also guarantees a full client-to-client data protection. This means that even the routing servers will not be able to read the data stream.


Access Protection

Access Protection

In addition to the PartnerID, TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system.

Security relevant functions like file transfer require additional, manual confirmation of the remote partner.

Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.


Code Signature

Code Signature

All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executables you received.


ISO 9001:2008 Quality Certification

ISO 9001:2008 Quality Certification

TeamViewer GmbH is one of the very few companies on the remote control market with a certified quality management system according to ISO 9001.

This is an additional verification that their quality system meets internationally accepted standards.
(Download certificate)


Quality Seal

Quality Seal

TeamViewer has been certified by the German "Bundesverband der IT-Sachverständigen und Gutachter e.V."( BISG e.V. , German Association of IT appraisers and assessors) with the five star quality seal.

The independent BISG testers evaluate products of qualified companies for quality, security and service values.


Security-related inspection FIDUCIA IT AG

Security-related inspection FIDUCIA IT AG

TeamViewer underwent a security-related inspection by the German FIDUCIA IT AG (an operator of data processing centers for around 800 German banks) and has been approved for use at bank workstations.


Brochure Download

Brochure Download

For more informaiton on TeamViewer, please download the TeamViewer brochure.
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